Manage your customer requests
Keep new enquiries, quotes, orders and customer references together in a workspace your team operates.
OMRI for IOR/EOR providers
IOR/EOR software for providers managing their own customers.
If your IOR/EOR business manages its own customer requests and shipments, you can run that operation in OMRI. Keep customer workspaces, partner quotes, documents, shipment updates and settlement connected from one place.
The same full OMRI Platform is available to any provider managing its own customers.
For the provider running its own book of business
Being invited into someone else’s job is different from running your own operation.
Local IOR/EOR partners can work for free on jobs shared by a 3PL. When a provider also has its own customers, it needs its own workspace to manage requests, pricing, delivery updates and financial closeout.
Coordinate your partner network
Invite local partners into the jobs you share, collect their quote and shipment information, and keep responsibility boundaries visible.
Give customers useful visibility
Use the included customer portal to share shipment progress and related information with the right customer contacts.
One provider workspace
From the first request through shipment closeout.
Run the customer-facing operation, while using partner access for the local providers and specialists involved in each job.
- 01
Open your own workspace
Set up the company that manages its own customers and shipment pipeline. The full OMRI Platform is the same whether that business is a 3PL or an IOR/EOR provider.
- 02
Build the quote and order record
Keep the customer request, destination, quote and shipment references together so your team can follow the job as it moves forward.
- 03
Bring partners into the right jobs
Invite a local IOR partner or other provider to a shared job. Invited partners can use their workspace for those shared jobs at no charge.
- 04
Keep documents and milestones visible
Store job documents and record customs and delivery milestones in the shipment context. Share relevant progress through the customer portal.
- 05
Review the final costs
Compare partner costs with the agreed quote, review margin variances and close out the shipment with its supporting record.
Designed for more than one role
Keep your team, partners and customers in their own views.
Providers managing their own customers get the full OMRI workspace. Partners invited by another company only see the work shared with them. Customer portal access is included with the paying workspace.
Discuss your operation✓ Your own customers and shipments
✓ Invite IOR partners to shared jobs
✓ Customer portal included
✓ API and standard integrations
✓ Unlimited users and shipments
Software for providers
OMRI is the platform behind the operation, not the IOR/EOR provider.
OMRI does not act as Importer or Exporter of Record, customs broker or tax representative. Your business and appointed service partners continue to perform the services and legal roles agreed with your customers under the rules that apply to each shipment.
The product is built to organize the workflow around those roles: request, quote, partner handoff, documents, status updates and settlement.
Same simple price
Your own OMRI Platform workspace.
€699 / month excl. VAT, or €7,968.60 / year with annual billing (5% off).
One flat fee for unlimited shipments and team members. Invited partner access to shared jobs and your customer portal are included.
See full pricingQuestions from IOR/EOR providers
IOR/EOR software for providers: FAQs.
Can an IOR/EOR provider use OMRI for its own customers?
Yes. A provider that manages its own customers and shipments can open its own full OMRI Platform workspace and use the same core modules available to a 3PL.
Is this a separate Partner Pro plan?
No. OMRI uses one paid platform for companies managing their own customers. A partner invited into another company’s shared jobs can access those jobs for free.
Can I invite local partners into a shipment?
Yes. Invite partners to the jobs they work on and share the relevant quote, documents and shipment updates with them.
Does OMRI act as my IOR or EOR?
No. OMRI is software and does not take the Importer of Record, Exporter of Record, customs broker or tax representative role.
What is the price for an IOR/EOR provider with its own customers?
The full OMRI Platform is €699 per month excluding VAT, or €7,968.60 per year with annual billing, a 5% saving. There are no per-shipment or per-user charges.
Have your own customers?
Run your IOR/EOR operation on OMRI.
Tell us how your customers, local partners and shipment updates work today. We’ll walk through the parts of OMRI that fit your operation.
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